Find quick answers to common questions about our payment gateway services
Paysecureservices is a comprehensive payment gateway solution that enables businesses to accept online payments securely and efficiently. We support multiple payment methods including credit cards, debit cards, digital wallets, and bank transfers, providing a seamless checkout experience for your customers.
Getting started is simple:
For account verification, you'll need:
Additional documents may be required based on your business type and location.
Most accounts are approved within 24-48 hours after submitting all required documents. Complex business models or high-risk industries may require additional review time of 3-5 business days. We'll keep you updated throughout the process via email.
We offer multiple integration options:
Yes, we provide a comprehensive sandbox environment that mirrors our production system. You can test all payment flows, webhooks, and API endpoints without processing real transactions. Test credentials and sample data are provided in our developer documentation.
Integration difficulty depends on your chosen method:
We provide detailed documentation, code samples, and dedicated technical support to help you through the process.
Yes, we support webhooks for real-time notifications about payment events. You can configure webhooks for various events like successful payments, failed transactions, refunds, and chargebacks. All webhook payloads are signed for security verification.
We offer three main pricing tiers:
All plans include free setup, no monthly fees, and access to our core features.
No, we believe in transparent pricing. Our transaction fees are clearly stated, and there are no setup fees, monthly fees, or cancellation fees. Additional fees may apply for:
Settlement times vary by plan and business type:
Funds are automatically transferred to your designated bank account.
Yes, you can upgrade or downgrade your plan at any time through your dashboard. Plan changes take effect immediately, and you'll be charged the new rate for subsequent transactions. There are no fees for changing plans.
Yes, we are PCI DSS Level 1 compliant, the highest level of certification. This means we meet the strictest security standards for handling credit card data. When you use our services, your PCI compliance scope is significantly reduced.
We employ multiple layers of security:
Our fraud protection includes:
Yes, we support 3D Secure 2.0 (3DS2) authentication, which provides enhanced security for online card payments while maintaining a smooth user experience. 3DS2 offers better fraud protection and can help reduce chargebacks while meeting regulatory requirements like PSD2.
We provide multiple support channels:
Support availability varies by channel:
Yes, we provide comprehensive technical support including:
To report technical issues:
We aim to resolve critical issues within 1 hour and standard issues within 24 hours.
We support a wide range of payment methods:
We support over 135 currencies worldwide, including all major currencies like USD, EUR, GBP, JPY, CAD, AUD, and many more. Multi-currency support allows you to accept payments in your customers' local currencies and settle in your preferred currency.
Yes, we offer comprehensive recurring billing solutions:
API rate limits vary by endpoint and plan:
Enterprise customers can request higher limits. Rate limit headers are included in all API responses.
Yes, our dashboard provides real-time reporting and analytics including:
Can't find what you're looking for? Our support team is here to help.
Join thousands of businesses that trust Paysecureservices for their payment processing needs.